About Discount Towing
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 Discount Towing, as the name suggests, is dedicated to bringing the UK the best value in towing and towing accessories. Whether you tow a caravan, pull a camping trailer, horsebox or agricultural/site machinery you can find all you need - backed up with years of experience in the trailer and towing industry, with a great service at the lowest possible prices.
How do we do this?
Discount Towing is a purely web-based store. This reduces overheads drastically, enabling us to effectively lower our margins whilst still providing a superb service. We aim to provide as much information about our range of stock as possible, meaning all your frequently asked questions are simply a click away. No waiting in a busy switchboard queue, no calling back during office hours. Whatever the time of day or night, you can browse at your own comfort and leisure.Of course, it is never possible to cover every single query in a product listing, however hard we try. To give you the service you deserve, our products are backed up with a wealth of knowledge - if you can't find the answer online, you can email your query for our response.In order to keep our prices as low as possible and to give you the best possible deal, we accept and process orders online over the internet on our secure payments page.By working closely with suppliers we can order quantities of stock at lower prices.
Is Discount Towing just another dropshipping outfit?
At Discount Towing, we operate professionally. We deliver to you DIRECTLY - just as things should be. Which enables us to accurately know the status of your order. We do not, like so many other "discount stores" simply take your money then order stock in the hope that it exists and leave you in the hands of some warehouse somewhere hoping that they eventually deliver to the right address. When you order from us, we deliver to you. No middlemen and no giving you the runaround.
Will Discount Towing price match?
We at Discount Towing keep a close eye on our pricing to make sure we are as competitive as we can be - whilst we do not offer price matching, when you buy from Discount Towing your purchase is backed by our straightforward 14-day exchange/refund policy. If for any reason you change your mind within 14 days of receiving your purchase, we will refund or exchange your purchase following it's return to us.
- No arguments.
- No asking you to send it off to someone else.
- No passing you onto another company.
- Simple and Straightforward.
Should you have any after sales query, we deal with this in-house. Our years of experience enable us to offer thorough aftersales support with any query you may have - plainly and efficiently.You may occasionally find slightly cheaper but ask yourself;
- “Do the sellers actually know the product?”
- “Have they even seen what they are selling?”
- “Is their customer service as polished as their website?”
- “Will they be able to help if you have a query or hit any difficulties with installation?”
We can honestly and confidently answer YES to all these questions. Can other dealers promise the same?
Is shopping with Discount Towing secure?
Our payments page offers Secure Socket Layer protection to ensure your security when ordering. ALWAYS use our payments page, we will never ask you to email Credit Card or other sensitive information through Credit Card.Our payments page is our own – your personal and financial information is not sent to some unknown third party.Many online sellers do not have a merchant account with a reputable bank financial organisation so employ outside companies to handle your personal and financial details. When you shop with us, you deal with us. Not an payment handling company that may either be based outside the UK, not be covered by UK banking regulations, or both. |
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